Shipping Policy
Shipping Policy
At Horizon Timepieces, we are committed to providing fast, reliable, and secure shipping for every order.
Order Processing
• Orders are processed within 1–3 business days.
• Orders are processed Monday to Friday, excluding weekends and public holidays.
• Once your order has been shipped, you will receive a confirmation email with your tracking number.
Shipping Destinations
We currently ship to:
• United States
• Canada
• United Kingdom
• France
• Australia
Estimated Delivery Times
United States: 3–7 business days
Canada: 5–10 business days
United Kingdom: 7–15 business days
France: 7–15 business days
Australia: 7–15 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or high shipping volumes.
Shipping Fees
We offer FREE shipping on all orders. No minimum purchase is required and there are no hidden shipping fees.
Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.
Incorrect Address
Please ensure your shipping address is correct before placing your order. Horizon Timepieces is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is delayed or appears to be lost during transit, please contact our support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, please contact us at:
support@horizonessentials.ca
Thank you for shopping with Horizon Timepieces.