Contact

Contact Us

We're here to help.

If you have any questions about your order, shipping, returns, or our products, our customer support team is ready to assist you.

Customer Support

Email: support@horizonessentials.ca

Support Hours

Monday – Friday

9:00 AM – 5:00 PM (EST)

Response Time

We aim to respond to all inquiries within 24–48 business hours.

To help us assist you more quickly, please include your order number (if applicable), your full name, and a brief description of your inquiry.

You can also contact us using the contact form on our website. We'll get back to you as soon as possible.

Thank you for choosing Horizon Timepieces.

Contact form